How Are We Doing? - MRC, A Xerox Business Solutions Company

Company Name*

Name*

First Last

Title*

Email*

Phone*

Extension (If needed)

Name of your Sales Representative*

Do you feel your employees were adequately trained to utilize all of the features of your current device?*

How satisfied are you with the support from your Sales Representative?*

How satisfied are you with the level of reliability of your current equipment?*

How satisfied are you with the level of knowledge of your Service Technicians?*

How satisfied are you with the timeliness and accuracy of your supply orders?*

How satisfied are you with the accuracy and reporting methods as it pertains to your meter reading?*

How satisfied are you with our billing/invoicing practices?*

Would you recommend MRC, A Xerox Company to a business associate?*

If the answer above was not "Absolutely", what can we do to improve it?

Additional Comments

Customer Survey