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MRC 360 Assessment

Get access to a comprehensive view of how every device in your office is used.

Maximize Productivity by Getting the Most Out of Your Devices

With our device management assessment, you never have to worry about how your devices are performing. We ensure your printers and copiers are up-to-date and operating at peak efficiency at all times.

Our 360 assessment will provide us with a starting point to assess your equipment, but the process doesn’t end there. Our innovative 360 App will monitor all your equipment from that point onwards, providing a comprehensive overview of your performance and spending:

  • Learn how each printer in your office is used and maintained
  • Get a dynamic overview of the performance and efficiency of all your equipment
  • Determine whether upgrades are necessary
  • Acquire immediate device assistance when there is a problem
  • See if your business is wasting time or money on printing across devices

With MRC, you will always be aware of how your printing and IT services are affecting your business’s bottom line. You can’t manage what you can’t measure—that’s where we come in.

Optimize Your Network

We let you review your team’s activity so you can constantly measure your device usage and workflow. While printing and equipment maintenance can have a major effect on your company’s costs, they are also a vital part of your business’s ability to generate revenue.

If your equipment malfunctions, will you be able to continue operating at the highest level? MRC will make sure that you’re never in a position to lose out when your equipment has an issue. We let you schedule maintenance and troubleshoot problems with ease using our intuitive device management system.

Get all the help you need immediately! Our 360 App can identify any problems and provide instant guidance to get you back up and running. The MRC 360 Assessment helps your company always understand exactly how your printing is affecting your business. Plus, you’ll never be without the support needed to ensure everything is running smoothly.


Our 5 Step Process With 360 (degree) Results:

MRC 360 Assessment

Understand Company Culture

How well your company culture aligns with your technology investments and business process initiatives.

MRC 360 Assessment

Technology Deployment

At this stage, we measure the core of your organization’s objectives. With this as our baseline, we can begin to identify your underutilized, obsolete and redundant assets.

MRC 360 Assessment

Analyze Usage Patterns & Volumes

Here, we deploy integrated tools and our proven techniques to analyze and map optimizations for achieving maximum workflow efficiency. This is where our MRC 360 App comes into play.

MRC 360 Assessment

Review Workflow Practices

At this stage, we identify all opportunities to improve your businesses’ core practices from hardware to long-term office workflow refinement. Bottlenecks or inefficiencies are mapped to resolve in your custom blueprint.

MRC 360 Assessment

Examine Processes

During your assessment, we make sure to take a bird’s eye view of your organization’s bigger picture and confirm that your blueprint for growth aligns with your overall mission, goals and core attributes. This ensures your progress and optimizations are cohesive with your organization’s baseline.

Frequently Asked Questions Section

The real magic happens at the improvement stage. Once we’ve defined your organization’s current operations and desired objectives, have measured your current cost & time outputs, and have analyzed your operation for optimizations, we can start making measurable improvements to your workflow! Ideally, we’ll reach improvements to cost & time in a matter of weeks.

The initial assessment will take less than 30 minutes. Where you’ll start seeing all the measurable improvements to your overall workflow enhancement is in the 2-3 weeks following implementation of your new optimization plan.

The answer is yes! We designed the MRC 360 Assessment to be your fastest and most direct route to an optimized office workflow- and have helped countless offices achieve exactly that with the assessment alone. As proud as we are of that fact, we’re even more proud that the majority of those offices have become loyal customers after seeing the results we say we can deliver.

MRC- A Xerox Company, has been proudly helping our customers achieve better office
Workflow processes for more than 25 years. Whereas many companies have come-and-gone, MRC has stood the test of time and now confidently offers the very best the industry has to offer thanks to our father company- Xerox.

There’s no catch. At MRC, we’re simply so dedicated to helping our customers achieve the results they’re after when it comes to workflow enhancement, that we’re willing to help them for free. Our only hope is that once you start seeing realized results to your operations, that you’ll trust us enough to make us your partner in a brighter future in workflow.